w77 Privacy Policy

1. Introduction

1.1 w77 is committed to protecting the privacy and personal data of all players on its platform. We understand that Filipino players entrust us with sensitive information when they register, deposit funds, and play games on w77. This Policy sets out our obligations and your rights with respect to that information.

1.2 This Policy applies to all personal data collected through the w77 website at w77.asia, the w77 mobile platform, customer support interactions, and any other touchpoints through which you interact with w77.

1.3 This Policy should be read alongside the w77 Terms & Conditions and Responsible Gaming Policy.

2. Data Controller

2.1 For the purposes of the Philippine Data Privacy Act of 2012, w77 acts as the Personal Information Controller (PIC) in respect of the personal data it collects from players on the w77 platform.

2.2 If you have any questions or concerns about how w77 processes your personal data, you may contact our Data Protection Officer (DPO) at [email protected]. Please note that this is a plain-text address — it is not a clickable link.

3. Personal Data We Collect

3.1 w77 collects the following categories of personal data from players:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government-issued ID number, selfie/photo	Account registration, KYC verification, age verification (21+)
Contact Data	Email address, mobile number, home address (city/province)	Account communications, support, regulatory notices
Financial Data	GCash number, Maya account, bank account details, transaction history	Processing deposits and withdrawals in PHP, AML compliance
Technical Data	IP address, device type, browser type, operating system, session logs	Platform security, fraud prevention, service improvement
Usage Data	Games played, bet amounts, session duration, bonus usage	Responsible gaming monitoring, personalisation, analytics
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer support, dispute resolution, quality assurance

3.2 w77 does not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required by law or with your explicit consent.

4. How We Collect Your Data

4.1 w77 collects personal data through the following means:

• Direct interactions: Data you provide when registering for a w77 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the w77 platform, including through cookies, web beacons, and server logs.
• Third parties: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment data from GCash, Maya, and Philippine banking partners.
• Regulatory sources: Data received from PAGCOR or other Philippine regulatory authorities in connection with licensing, compliance, or investigation requirements.

5. How We Use Your Personal Data

5.1 w77 uses your personal data for the following purposes:

• To create and manage your w77 account, including identity and age verification;
• To process deposits and withdrawals in Philippine Peso (PHP) via your chosen payment method;
• To provide access to w77 casino games, including slots, bingo, live dealer games, and specialty games;
• To comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations under Philippine law;
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct on the platform;
• To monitor gameplay for responsible gaming purposes and to enforce self-exclusion and limit settings;
• To send you transactional communications (account notices, deposit confirmations, withdrawal updates);
• To send you marketing communications about w77 promotions and offers, where you have consented to receive them;
• To improve the w77 platform through analytics and user research;
• To comply with applicable Philippine laws, regulations, and court orders.

6. Legal Basis for Processing

6.1 w77 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfil our obligations under the w77 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and the Data Privacy Act itself.
• Legitimate interests: Processing necessary for w77's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent, including the sending of marketing communications and the use of non-essential cookies.

6.2 Where w77 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Sharing Your Personal Data

7.1 w77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. w77 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• KYC and identity verification providers: To verify your identity and age in compliance with regulatory requirements;
• Payment service providers: Including GCash, Maya, and Philippine banking partners, to process your deposits and withdrawals in PHP;
• Anti-fraud and security partners: To detect and prevent fraudulent activity on the w77 platform;
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on w77's behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: Including PAGCOR, the Anti-Money Laundering Council (AMLC), and Philippine law enforcement agencies, where required by law or court order;
• Professional advisers: Including lawyers, auditors, and accountants, where necessary for the conduct of w77's business.

7.2 All third-party service providers who process personal data on behalf of w77 are required to implement appropriate technical and organisational security measures and to process such data only in accordance with w77's instructions.

8. International Data Transfers

8.1 Some of w77's service providers may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under Philippine law, w77 will implement appropriate safeguards, such as standard contractual clauses or binding corporate rules, to ensure that your data remains protected.

8.2 By using the w77 platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described in this section.

9. Data Retention

9.1 w77 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

9.2 In general, w77 retains account and transaction data for a minimum of five (5) years following the closure of your account, in accordance with Philippine AML regulations and PAGCOR record-keeping requirements.

9.3 Where personal data is no longer required, w77 will securely delete or anonymise it in accordance with its data retention and disposal procedures.

10. Your Rights Under the Data Privacy Act

10.1 As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by w77:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy;
• Right of access: The right to request a copy of the personal data w77 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to w77's legal and regulatory retention obligations;
• Right to object: The right to object to the processing of your personal data on grounds relating to your particular situation, or to object to processing for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

10.2 To exercise any of the above rights, please contact the w77 Data Protection Officer at [email protected]. w77 will respond to your request within thirty (30) days of receipt, in accordance with the Data Privacy Act.

10.3 Please note that certain rights may be limited where w77 is required to retain or process your data to comply with a legal obligation or to establish, exercise, or defend legal claims.

11. Cookies and Tracking Technologies

11.1 w77 uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the w77 platform to enhance your user experience, maintain your session, and gather analytics data.

11.2 The following categories of cookies are used on the w77 platform:

• Strictly necessary cookies: Essential for the operation of the w77 platform, including session management and security. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings, such as language and display options.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the w77 platform, helping us improve our services.
• Marketing cookies: Used to deliver relevant promotional content about w77 offers. These are only set with your consent.

11.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the w77 platform.

12. Children's Privacy and Age Restriction

12.1 The w77 platform is strictly intended for persons aged twenty-one (21) years and above. w77 does not knowingly collect personal data from individuals under the age of 21.

12.2 If w77 becomes aware that it has inadvertently collected personal data from a person under 21 years of age, it will take immediate steps to delete such data and close the associated account.

12.3 If you believe that a minor has registered for a w77 account, please contact our support team immediately at [email protected].

13. Data Security

13.1 w77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the w77 platform;
• AES-256 encryption for sensitive data stored on w77 servers;
• Multi-factor authentication options for player accounts;
• Regular security audits and penetration testing of the w77 platform;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Staff training on data privacy and security obligations.

13.2 While w77 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. w77 cannot guarantee the absolute security of your data and encourages you to take steps to protect your own account, including using a strong, unique password and enabling two-factor authentication where available.

13.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, w77 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act.

14. Third-Party Links

14.1 The w77 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the w77 platform and does not cover the privacy practices of any third-party websites. w77 is not responsible for the privacy practices or content of any third-party sites and encourages you to review the privacy policies of any third-party sites you visit.

15. Changes to This Privacy Policy

15.1 w77 reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision will be indicated at the top of this page. Where changes are material, w77 will endeavour to notify registered players via email or platform notification prior to the changes taking effect.

15.2 Your continued use of the w77 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must cease using the platform and may request closure of your account.

16. Contact and Complaints

16.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or w77's data processing practices, please contact our Data Protection Officer:

16.2 If you are not satisfied with w77's response to your complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.